Customer Care

Returns & Exchanges

30-day exchange warranty on every item, no cash refund. How to request an exchange and what the warranty covers at Tabuk Haraj Furniture.

30-day exchange warranty

Every item comes with a 30-day exchange warranty. The warranty is exchange only — there is no cash refund.

How to request an exchange

If a problem appears within 30 days, call us or write to us on WhatsApp 058 232 8389. After we confirm, bring the item to the showroom, or we pick it up from you for repair or exchange.

What the warranty covers

The warranty covers faults in the item while it is in your use. It does not cover breakage or damage caused by misuse.

Test before you buy

You can test items at the showroom before buying — ACs (cooling and heating) and fridges (cooling and freezing). Testing before buying prevents most returns.

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